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Terms of Service

Last updated: August 4, 2026

Welcome to Poise Strategy ("Poise", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of the website located at https://poisestrategy.com/ (the "Site") and the purchase and receipt of the Poise Interview Readiness Pack (the "Product" or "Report").

By accessing the Site, completing the assessment, or purchasing the Product, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site or purchase the Product.


1. The Service

Poise provides a personalized interview preparation service. The Product is a 10-page personalized PDF report (the "Report") generated from your responses to a 12-question assessment ("Assessment"). The Report includes, among other elements, an action plan, a purchase-and-avoid list, a seven-day countdown, a night-before checklist, an interview-day sheet, and a consultant letter.

Price. The Product is offered as a one-time purchase of $19 USD. There are no subscription fees, recurring charges, or hidden costs. You are purchasing the Product once, and you will not be charged again unless you choose to purchase the Product again in the future.

Delivery. After we receive your payment, we will deliver the Report to the email address you provided during the assessment process within 48 hours of order confirmation. Delivery is by email in PDF format.


2. Eligibility and Use

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase the Product. By making a purchase, you represent that you meet this requirement.

You agree to use the Site and the Product only for lawful purposes and in accordance with these Terms. You agree not to:

  1. Use the Site in any way that violates any applicable federal, state, local, or international law or regulation;
  2. Attempt to interfere with, disrupt, or circumvent the proper operation of the Site, including by transmitting viruses, malware, or other harmful code;
  3. Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any part of the Site;
  4. Copy, reproduce, resell, redistribute, or exploit any portion of the Report or the Site for commercial purposes without our prior written consent;
  5. Misrepresent your identity or provide false information in the Assessment.

3. The Assessment and Report

The Report is generated automatically with the assistance of artificial intelligence (DeepSeek) based on the answers you provide in the Assessment, and is reviewed by a human for quality assurance before delivery.

Accuracy of inputs. The quality of the Report depends on the accuracy of the information you provide. You are responsible for providing complete and accurate answers to the Assessment. We are not responsible for any inaccuracies in the Report that result from incomplete or incorrect information you supplied.

No guarantee of results. The Report provides general guidance on interview preparation, professional image, and personal presentation. It is provided for informational purposes only. We do not and cannot guarantee that you will receive a job offer, pass an interview, or achieve any particular career outcome. Interview outcomes depend on many factors beyond our control, including your qualifications, the specific role, the employer, and market conditions.


4. Refund Policy

We offer a 14-Day Satisfaction Guarantee. If you are not satisfied with your Report for any reason, you may request a full refund within 14 days of your purchase date. Please see our full Refund Policy for details, including how to request a refund and any conditions that apply.


5. Intellectual Property

The Site, the Product, the Report template, all text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software used on or in connection with the Site are the property of Poise or its licensors and are protected by copyright, trademark, and other intellectual property laws.

When you purchase the Product, we grant you a personal, non-exclusive, non-transferable, revocable license to use and download the Report for your own personal, non-commercial use. This license does not permit you to:

  1. Sell, resell, license, sublicense, or otherwise transfer the Report (or any portion of it) to any third party;
  2. Reproduce, distribute, or publicly display the Report for commercial purposes;
  3. Use the Report to create a competing product or service.

All rights not expressly granted in these Terms are reserved by Poise.


6. User Representations and Warranties

You represent and warrant that:

  1. You have the legal capacity to enter into these Terms;
  2. All information you provide to us, including your Assessment answers and email address, is true, accurate, current, and complete;
  3. You will use the Site and the Product in compliance with all applicable laws and regulations.

7. Disclaimer of Warranties

THE SITE AND THE PRODUCT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT THE REPORT WILL MEET YOUR EXPECTATIONS OR PRODUCE ANY PARTICULAR RESULT.

Not professional advice. The Report is general guidance on personal presentation and interview preparation. It is not legal, financial, medical, psychological, or career counseling advice. It is not a substitute for professional advice tailored to your specific situation. If you need professional advice, please consult a qualified professional.


8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL POISE, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF DATA, LOSS OF OPPORTUNITY, OR LOSS OF REPUTATION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE OR THE PRODUCT.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE SITE OR THE PRODUCT SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT ($19 USD).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.


9. Indemnification

You agree to indemnify, defend, and hold harmless Poise and its directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

  1. Your use of the Site or the Product;
  2. Your breach of these Terms;
  3. Your violation of any applicable law or the rights of any third party;
  4. Any information you submit to us through the Site.

10. Third-Party Services

The Site and the Product rely on third-party services, including:

  1. SheetDB and Google Sheets — to store your Assessment responses and related data;
  2. DeepSeek — an AI service used to generate the Report content;
  3. Creem — a payment processor that handles your payment transactions.

We are not responsible for the privacy practices, security, or content of these third-party services. Your use of these services is subject to their respective terms and privacy policies. Payment information is processed by Creem and is not stored on our servers.


11. Termination

We may terminate or suspend your access to the Site or the Product, in whole or in part, at any time and for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Product ceases immediately.

You may stop using the Site and the Product at any time. Sections of these Terms that by their nature should survive termination — including Sections 5 (Intellectual Property), 7 (Disclaimer of Warranties), 8 (Limitation of Liability), 9 (Indemnification), and 13 (Governing Law) — will survive any termination.


12. Changes to These Terms

We may revise these Terms from time to time. The "Last updated" date at the top of these Terms indicates when the most recent changes were made. Any changes become effective when we post the revised Terms on the Site. Your continued use of the Site or the Product after the revised Terms are posted constitutes your acceptance of the changes.


13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the use of the Site shall be resolved through good-faith negotiations between the parties. If the dispute cannot be resolved through negotiation within thirty (30) days, either party may submit the dispute to the courts of the Hong Kong Special Administrative Region, and each party hereby consents to the exclusive jurisdiction of such courts.

If you are a consumer in the European Union or the United Kingdom, nothing in this Section deprives you of the protection of the mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of your country of residence.


14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable, in a manner that most closely reflects the original intent of the parties.


15. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Poise regarding the use of the Site and the Product, and supersede all prior agreements and understandings, whether written or oral.


16. Contact Us

If you have any questions about these Terms, the Product, or the Site, please contact us at:

Email: [email protected]

We will respond to your inquiry as soon as reasonably possible, and in any event within a reasonable timeframe.