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Refund Policy

Last updated: August 4, 2026

We want you to feel confident about your purchase. That is why every Poise Interview Readiness Pack comes with our 14-Day Satisfaction Guarantee.

1. Our Guarantee

If you are not completely satisfied with your Poise Interview Readiness Pack (the personalized 10-page PDF report, priced at $19 USD as a one-time purchase), you may request a full refund within 14 days of your original purchase date.

No complicated conditions. No lengthy justification required. If the Report did not meet your expectations, we will refund the full purchase price.

2. How to Request a Refund

To request a refund, simply email us at:

[email protected]

Please include the following information in your refund request:

  1. The email address you used when purchasing the Product;
  2. The date of your purchase (if known);
  3. A brief note explaining your reason for requesting a refund (optional, but helpful for us to improve).

We will process your request promptly. Once your refund is approved, the refund will be issued to the original payment method within 5–10 business days, depending on your payment provider's processing times.

3. Eligibility

Your refund request must be submitted within 14 days of your purchase date. Requests received after the 14-day period may not be eligible for a refund, except where required by applicable consumer protection law.

One-time digital product. Because the Report is a digital product delivered by email, once a refund is issued you should delete the Report and any copies of it from your devices. You may not continue to use, share, or distribute a Report after receiving a refund.

4. Refund Timing

Refunds are processed as follows:

  1. We confirm your refund request and eligibility (usually within 1–2 business days);
  2. We approve and submit the refund to the original payment method;
  3. Your payment provider processes the refund (typically 5–10 business days, depending on your bank or card issuer).

5. Questions

If you have any questions about this Refund Policy or need help with a refund request, please contact us at [email protected]. We are happy to help.